Privacy Policy

1. Data Controller

Casiku Casino acts as the data controller for all personal data collected through casiku-casino-uk.com. We are regulated by the UK Gambling Commission and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Contact our Data Protection Officer at: [email protected].

2. Data We Collect

We collect: (a) Registration data — name, date of birth, address, email, phone number; (b) Identity verification documents — passport, driving licence, proof of address; (c) Financial data — payment method details, transaction history; (d) Usage data — game activity, session duration, login history; (e) Device data — IP address, browser type, operating system.

We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

3. How We Use Your Data

Your data is used to: (a) provide and manage your account; (b) process deposits and withdrawals; (c) comply with UKGC licence obligations including age verification and AML checks; (d) send promotional communications (with your consent); (e) detect and prevent fraud; (f) improve our services; (g) comply with legal obligations.

Legal basis: contract performance, legal obligation, legitimate interests, and consent (for marketing communications).

4. Data Retention

We retain account data for 5 years after account closure in compliance with UKGC requirements and AML regulations. Financial transaction records are retained for 7 years. You may request deletion of data that is no longer required for regulatory compliance.

5. Your Rights

Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; erase data (subject to legal retention requirements); restrict processing; data portability; and object to processing for legitimate interests. Submit requests to: [email protected]. We respond within 30 days. You may also lodge a complaint with the Information Commissioner's Office.

6. Cookies

We use essential cookies for session management and security, analytics cookies to understand usage patterns, and preference cookies to remember your settings. Advertising cookies are only set with your consent. Manage your cookie preferences in the cookie consent banner or in your browser settings.

7. Security

All data transmissions are encrypted using 256-bit SSL. Payment card data is processed by PCI DSS-compliant payment processors — we do not store full card numbers. Access to personal data is restricted to authorised personnel with a legitimate business need. We conduct regular security assessments and penetration testing.