Terms & Conditions

1. About Us

Casiku Casino operates under a licence issued by the UK Gambling Commission (Licence Number: 000-056732-R-324133-001). By using our platform, you agree to these Terms and Conditions in full. These terms govern your use of casiku-casino-uk.com and all associated services.

2. Eligibility

To register and play at Casiku Casino, you must: (a) be at least 18 years of age; (b) be a resident of a jurisdiction where online gambling is legal; (c) not be a self-excluded individual via GAMSTOP or our internal self-exclusion; (d) not be acting on behalf of a third party; (e) not be an employee, agent, or affiliate of Casiku Casino.

We reserve the right to request identity verification at any time. False information provided during registration will result in account suspension and forfeiture of any balances.

3. Account Registration & Security

One account per person, household, IP address, and payment method is permitted. Duplicate accounts will be closed and associated balances forfeited. You are responsible for the security of your account credentials. Two-factor authentication is available and recommended.

KYC verification (government-issued photo ID and proof of address) is required before your first withdrawal. We may request additional documentation for larger withdrawal amounts in compliance with AML regulations.

4. Deposits & Withdrawals

Minimum deposit: £10. E-wallet withdrawals process within 1–2 hours. Card withdrawals take 1–3 business days. Bank transfers take 2–5 business days. No withdrawal fees apply from our end. The company is not responsible for delays caused by payment processors or banks.

We reserve the right to request source of funds documentation for withdrawals of £5,000 or more as required by AML obligations.

5. Bonuses & Promotions

All bonus offers are subject to specific terms which are stated at the time of the offer. General bonus rules: (a) bonuses are for recreational play only; (b) maximum bet from bonus funds is £5 per spin or per bet; (c) wagering requirements must be completed within the stated period; (d) we reserve the right to withdraw bonus offers at any time without notice.

Welcome bonus: £200 matched deposit plus 100 free spins. 30x wagering on bonus amount. 21-day expiry. New UK players only. One per household. Maximum withdrawal from bonus-derived winnings: £500.

6. Responsible Gambling

We are committed to responsible gambling. Deposit limits, loss limits, session limits, reality checks, cool-off periods, and self-exclusion tools are available in your account settings. We participate in GAMSTOP. For external support: GamCare, BeGambleAware, GAMSTOP.

7. Complaints & Dispute Resolution

If you have a complaint, contact our support team at [email protected]. We aim to resolve complaints within 5 business days. If you are not satisfied with our response, you may refer the matter to the Independent Betting Adjudication Service (IBAS), which is the Alternative Dispute Resolution provider approved by the UKGC for our licence.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandated otherwise by applicable consumer protection law. For UKGC regulatory concerns, you may contact the Commission directly at gamblingcommission.gov.uk.